BUFFALO, N.Y., August 22, 2008 — KeyBank has significantly enhanced and revitalized its South Buffalo branch at 2157 Seneca Street in Buffalo.
The enhancements, unveiled at a ribbon cutting Tuesday, are part of a multi-year, nationwide branch revitalization program now under way at Key. By the end of 2009, several hundred branches across Key’s markets will have received technology upgrades and other features designed to enhance the overall banking experience for clients.
According to Gary Quenneville, senior vice president and head of Retail Banking for KeyBank’s Western New York District, clients will notice a number of new features at the renovated branch.
Exterior features include:
- new rooflines or facades,
- red awnings over the windows and ATMs,
- enhanced lighting and
- upgraded landscaping.
Interior features include:
- new technology that allows tellers to deliver more timely service to clients, and
- large, flat-panel video screens behind the teller areas featuring images from the local community, as well as general banking information.
Architects for the project were Zaxis and Vocon. RP Oakhill Development was the contractor.
“Our goal was to create a welcoming environment for our clients and guests that reflects the spirit of the community we serve and the solutions we offer,” Quenneville said. “Key’s branch revitalization program is a very tangible and visible _expression of our brand, as well as our broader Community Bank strategy, which includes enhancing our delivery channels and developing our employees.”
Key’s branch revitalization program reflects the continued importance of bank branches to consumers and businesses, who increasingly seek a mix of channels so that they have the flexibility to conduct their banking business when, where and how it is most convenient for them.
The 2,700 square-foot South Buffalo branch has five employees who provide a variety of services ranging from traditional retail banking, investment products and private banking to small business banking and commercial banking. The branch also features four teller stations and three employee workstations, as well as a drive-up ATM and free, onsite parking.


