Updated: City of Buffalo: Service Number 272981 closed with no results
By: Cindyk. I have been blogging for some time about a street light (pole #155) on Cazenovia Street in South Buffalo. I made my complaint to Mayor Brown’s Call & Resolution Center and have monitored the status for several weeks.
Today I checked back to find the status of my complaint has been closed with a resolution description.
Service Number 272981
Complaint Type: DAMAGE TO STREET LIGHT POST
Submitted On: 2007-11-11T13:19:11.0000000-05:00
Complaint District:
Complaint Address: 0 CAZENOVIA 14210
Complaint Description: 2 POLES ON CAZENOVIA ST. NEED TO BE FIXED. POLE 155 IN FRONT OF THE CAZ LIBRARY IS MISSING ITS LIGHT (IT’S VERY DARK AT NIGHT). THE SECOND IS 206 (AT PEREMONT PL), ITS WIRES ARE OUTSIDE OF THE POLE & HAVE BEEN MICKEY-MOUSED TO A LINE THAT CROSSES CAZ ST. I HAVE SOME PICTURES HERE: HTTP://SOUTHBUFFALOBLOGGER.WNYMEDIA.NET/BLOGS/2007/11/04/NEW-CAZENOVIA-STREET-SAME-OLD-RUSTED-STREET-LIGHT/
Referred To: The Department of Public Works - Engineering
Status: CLOSED
Closing Date: 2007-12-19T00:00:00.0000000-05:00
Resolution Description: THIS COMPLAINT HAS BEEN REFERRED TO THE NATIONAL GRID.
Today, I also checked back with the pole:
Is National Grid obligated to fix a City of Buffalo street light pole?
Exactly how hard is it to get a rusted out street light pole replaced? 
Updated: 12/21/07
I received in the mail this morning a letter from the City of Buffalo confirming the status on my complaint. Whereas it raises more questions.
The arrow is pointing to the part where it says:
We will continue to work with “them” (National Grid) regarding your concern until we (the City of Buffalo) can reach a satisfactory resolution pertaining to this matter.
If the City is still going to work with National Grid until this matter is resolved, why is the status of my complaint closed?