Pothole Pledge — Buffalo’s 24-Hour Guarantee
If there's a pothole on any street in the City of Buffalo, you can call (716) 851-4890. It is guaranteed* to be fixed within 24 hours…. but you have to make the call. If the city doesn't know about it, there is nothing they can do. 
*The only exception to the guarantee would be on weekends, because crews don't work Saturdays or Sundays. Complaints that come in late on Friday or on weekends will be addressed on Mondays.
Click here to find more information on the City of Buffalo website.